Service Animal Policy – Please Read Before Booking
Important Notice for Guests Traveling with Service Animals
We welcome ADA-defined service animals in accordance with federal and New Jersey law. If you are unsure whether your animal fully meets ADA guidelines — including being individually trained to perform a specific task and remaining under control at all times — please contact us before arrival. If your animal does not meet these standards, we will gladly assist you in finding a nearby hotel that may better accommodate your needs and help you avoid the uncomfortable situation of having a non-compliant animal removed from the property.
Our property is staffed and owner-operated on-site, allowing us to ensure policies are followed at all times. Our goal is to protect the comfort, safety, and rights of all guests — especially those who legitimately depend on trained service animals.
No Pets Allowed – No Exceptions
For the comfort, safety, and allergy concerns of our guests, pets are strictly prohibited. ADA-recognized service animals are not pets and are welcome only if they meet the legal definition and behavioral requirements.
Our property is staffed, monitored 24/7 via recorded video and audio, and we are present to observe and address any issues immediately.
Please note: We have a resident dog on-site, and there may be other dogs in the courtyard or common areas at times. Service animals must be able to remain calm, focused, and under control in these situations without causing disruption.
Room Size and Safety Notice: Our guest rooms are compact and may not be suitable for certain animals. Service animals must be able to remain in the guest room without blocking walkways, creating hazards, or interfering with safe movement within the space.
Service Animal Agreement Requirement
To ensure understanding and compliance with our Service Animal Policy, both the handler of the service animal and the individual who made the reservation will be required to sign our Service Animal Agreement upon arrival. This agreement outlines acceptable behavior, handler responsibilities, financial responsibility for any damages or additional cleaning, our removal policy for non-compliant animals, and the hotel’s right to enter the guest room at any time for housekeeping, maintenance, safety checks, or to address concerns regarding the service animal’s condition, behavior, or impact on the room.
Failure to sign the agreement will be considered a refusal to comply with hotel policy and may result in the animal not being permitted to stay on the property.
The Difference Between a True Service Dog and a Pet
Service Dogs (ADA-Recognized)
- Individually trained to perform specific tasks directly related to a disability
- Stay calm, quiet, and focused in all public settings
- Remain at their handler’s side — do not approach other people or animals
- Do not bark, growl, or jump (unless part of a trained task)
- Housebroken and relieve themselves only in designated outdoor areas
- Ignore food, dropped items, and other distractions
Pets (Including Emotional Support Animals)
- Not trained for specific disability-related tasks
- Bark, jump, or seek attention from strangers
- Pull on the leash or wander away from the handler
- Beg for or take food
- Easily distracted by animals, people, or noises
- Have accidents indoors or mark territory
If your animal shows these behaviors, it is not a service dog under ADA law and will not be permitted to remain on the property.
Behavior & Removal Policy
Even ADA-recognized service animals must meet strict behavioral standards. We will require immediate removal of any animal — service dog or not — if it is:
1. Out of Control
- Pulls on the leash, lunges, or wanders away from the handler
- Jumps on guests, staff, or furniture
- Barks, growls, whines, or makes repeated noise not related to a trained task
- Sniffs or attempts to take food from guests, tables, or counters
- Approaches or tries to interact with other guests, children, or animals without handler direction
- Cannot remain calm and focused in the presence of distractions (noise, other dogs, movement)
- Requires the handler’s constant physical restraint or repeated verbal corrections to maintain control
Any occurrence of these behaviors will result in the animal being removed from the property.
2. Not Housebroken
- Has any accidents indoors
- Urinates or defecates in non-designated outdoor areas
- Marks territory on walls, furniture, or other property
Because we are staffed and on-site — and our property includes a resident dog and occasional other dogs in common areas — any animal that reacts, barks, pulls toward, or otherwise disrupts in the presence of another dog will be removed from the property.
If removal is necessary, you may continue your stay without the animal — but no refund will be issued for that night.
Why This Matters
Misrepresenting a pet as a service animal is illegal in New Jersey (N.J.S.A. 10:5-29.5) and may result in fines or other penalties. We take this matter seriously and work closely with local authorities to report any suspected misrepresentation or fraudulent claims.
This type of misconduct undermines the rights of people who truly need service dogs, disrupts the work of legitimate service animals, and creates safety and cleanliness concerns for all guests.
If you are traveling with a legitimate service animal, you will always be welcomed here. If you are attempting to bypass our pet policy, you will not — and will be reported.